Perform Rain Dance around remote - Message Not Available appears . I've reset the screen and run the initial setup again and this didn't work. Hope someone can help, i've got a weird issue that's started on my Sky HD box. - 3T. Look up the selected channel in a newspaper or TV guide to . Expand. Use the up and down arrow buttons to scroll through the channels and the left and right arrow buttons to scroll through times. This will take some practice to get right. The message will appear when there is no incoming signal to the television's antenna input or when no transmission is received from the broadcaster. IR Test - Using a camera phone, point remote and see if 2 red lights appear. Press the CBL button on your remote control and then press the Guide or Menu button again. Answer (1 of 6): This happens when the box has not downloaded the complete fill in information for the guide yet. Missing TV Guide on DSTV PVR. 1 month ago I had no problem getting the channel guide in live tv mode. The channel banner and the Live TV Guide display the message "To Be Announced" if the programming provider has not provided any information about a program to TiVo®. blackguyza said: It has been a week now that the information bar and TV guide have not been showing. Re: Dish Guide update issues To check, press the Red colored button if you have a 40.0 remote or the 'Options' button, then 'Activity' on the screen if you have a 50.0, 52.0, or 54.0 remote. Normally when you switch channels, you see a brief description of what the channel is all about and is the same information you get if you hit the "Info" button. I live in Houston, Texas and COZI TV changed to 57.4 from 47.3 a few months ago, but TV Guide still shows for 47.3. No - Answered by a verified TV Technician. This could be due to: Channel availability in your area Planned works taking place in your area Channel updates. I have a Samsung UE40K5100 Joiii and since I've moved the screen into a different room in the house, the TV guide shows 'no information' for all channels. It happened to a lot of people so you are not alone. This part of the guide uses your internet to work properly. We have done everything from rebooting the router, rebooting the television, closing and . Select Setup. Ensure that your device and app/web browser have the latest updates. 2. And then one day I turned the TV on and it. The solution to this was to unplug the STB for a few minutes. On ONE with fully updated guide all the episodes scheduled to record have generic information. Why does my TV Guide say "To Be Announced" on every channel? They are not the same thing. Also, for, i'd say 90% of the channels, I can never see the programme synopsis, it just says that's also not available. When I go into the TV guide, all channels state 'no listings available' then after about 5 seconds, the programme titles appear. I don't know why it would reboot like that. I called the costumer care center yesterday . Jan 14, 2011. . 57.4 says No Program Information. Press guide which will ask you to set the time and date. It just says Getting Information for every channel & we can't figure out how to resolve this problem. why do I get this function is not available on my Samsung smart TV for PIP, it works when I am on the internet (Smart TV) but when I try to do it through my computer (HMDI linked) it is greyed out and I get that message Share this conversation. 0 Kudos. My panasonic tx-l24c3b is not showing programme information most of the time now, it only displays the current programme on the channel I'm watching. I have noticed some weird like black out or blinking. When looking for shows and movies on TV, there's nothing quite as helpful for navigating live content as the on-screen channel guide. Message 1 of 3. How to Initialize the Touchpad Remote Control. Get to know the functions of your Samsung product with an interactive step-by-step instructions. If your TV guide has no information, a simple restart should fix the problem, but first we need to check that your Sky Q box is on the correct software. Wait until all the lights appear on your box. Why? And it is intermittent on a channel - the 2:30 program name may display, but then the 3:00 gets one of the previously mentioned messages. Simply pressing the left arrow button on the remote wheel would call up the channel guide. It shows either "to be announced" or "title not available". What is going on? 4. It's called the "Network Tuner" and there's a hidden menu to help you test it. I want the guide to show the ALL CHANNELS, all the time with no option to select another group. I have some not super tech savvy family and we're getting used to the Tivimate interface. By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them. If you see this message on only a few channels, rest assured that the information will be added when it becomes available. eh hmm . 10-11-2016 01:48 PM. If you're seeing the words 'No information available', it sounds like you're disconnected from the internet. TV and connection are all fine, but my guide doesn't display program information. When you re-plug, the "To be announced" should disappear but it might take 10 to 60 minutes. My TV has display problems. Message 4 of 5. I want the guide to show the ALL CHANNELS, all the time with no option to select another group. Usually, just after installation, the guide will continue to download for several hours into that evening. There is no program information on the Guide. The TV listings information is used to populate the EPG (Electronic Programme Guide) and the information comes in over-the-air as data with the Freeview channels. #2. Rescanning and rescanning is getting old, and does not resolve the problem. I'm referring to channels 2.1, 2.2 etc. If you do not see Refresh Internet Content, return to the Settings screen and continue below. If you've confirmed that your device, app or web browser, and internet connection meet . #1. (41,803 Views) I had this problem too -- but I unplugged and re-plugged the A.C. cord on the set top box, and that did the trick. 12-19-2008 07:52 PM. Select Settings*. . If TV is starting up from upstate and there is a slow pulsing blink until the update completes, it means the TV is doing something. no program information listed in TV program guide. The "no program information" virus that seems to be spreading across the channels in my digital antenna TV guide has gotten worse and worse. It will take you to a TV Activity page. Why is my on-screen menu or guide not working properly? My Samsung Smart TV is showing 'not available' when I press the remote, and I cannot change channels or turn the TV off etc. If you are waiting for a tech visit or box replacement, you can always access your Foxtel service via the . My onscreen guide shows no data. They are two different channel guides. The regular tv guide will appear. DIRECTV receivers have an extra tuner which is used only for receiving guide data. ; Under My Services, click Manage TV. We use cookies to give you the best possible experience on our website. Check out how you can take better care of your battery through proper use and charge. By the way, I love the chat feature on Samsung's site. Perform a forced factory reset on your Android TV (if the TV has one or three buttons) Perform a soft reset. If you're not getting the TV guide information, it may mean that your Freeview receiver isn't getting a signal from the service that transmits the programme information. At the end of my billing cycle last month, it stopped showing my usage - and in fact went to 0 GB a day early - on my very last day of a 10 GB plan, it said I had used 0 GB! The whole system. If you do subscribe to the channel please perform the following steps. For DirecTV TV services which include DVRs and receivers, On Screen Program Guide shows Title Not Available My question is, "Why doesn't Direct TV Customer Service know how to fix the Title Not Available display on all but music channels.when using the remote Guide button?" I called twice and all the remedies diagnosed . How to power reset, restart, or set the Android TV or Google TV back to original factory settings. Frozen screen. Missing TV Guide information If you're having problems with the TV Guide, it could mean your device isn't receiving the correct signals needed to populate it. Turn on TV. Used to be ok (a week ago). Roku is confusing their "Live TV" guide with an "Over-the-Air" channel guide. On some but not all channels, guide will not show the program playing or scheduled. The most common problem is that the scanned channels in MCE are no longer 'mapped' to the correct TV Guide channels. Remote Control. I bought a 35" LG TV a few months ago. Contact our tech team for help - 1300 361 084. When in doubt, reboot . The Cox moderators said to unplug the DVR for 2 minutes. Once unplugged, count to ten and then plug it back in. Set time and date. Check if your TiVo device is connected to your . Lucky for you, we've researched some quick fixes to common issues that'll help you stay off the phone with Spectrum customer service and stay glued to your screens. The "reboot" forced the information line to come back on. Find the answer to this and other Laptop questions on JustAnswer. • Occasionally the program information provided . If the guide does not appear on HD channels . Critchmom : Hello, Can't get any program information on new LG HD TV. . It's a device issue. Make sure your remote control is in the correct source mode. See page 58 for more information. Pause other internet activity - especially if other devices are using the network at the same time. One thing that keeps tripping people up is hitting the "back" button and accidentally filtering for a specific group. . the message "Program Information Not Available" message at the bottom of the screen. I can't find my show in the guide, even though I know it's on. The guide button does nothing. Report inappropriate content. Then select "Add Listings to Channel". To fix this go into the "Settings" in MCE and then choose "TV" and then "Guide". I have to go launch the app itself. Hi for the past few days when i have gone on to the tv guide on the vision box, it says against all the channels no information available, which does not really cause much of a problem, except if i wanted to record something, as obviously that program is not showing in the guide, so cannot record it, does anybody know how to remedy this?, everything else works fine, just this odd thing Plug TV back in. They come off my outside TV antenna and not from my Roku streaming channel. Check your TV package for channel availability. Backwards programme guide. I have multiple Tivos. Same here. And Charter Spectrum is certainly not without its fair share of . All channels show 'Information not available' and when watching a program a sign appears telling me that the tv is not comnected to the internet, then about 1 or 2 miutes later a sign appears telling me that the tv is connected to the internet yet at no time has any 'information' become available. When the next billing cycle started - it showed 0 GB usage again, and now for the last 3 or 4 days, it is just saying that usage is not available. Update the software on your Sky Q box If your Sky Q box is on an old software version, it might not have all the latest features. Visit their support site for help with issues like: No signal, blue, or snowy screen. Since recent March 2019 Software update from pkg5.381 to pkg 5.417.0177eud Opera I have now got a problem with Youview Guide not working, channel 1 to 10 displays Information not available so unable to see earilier shown TV programs or Later programs only able to get pro. Black, blue or snowy screen. Technician's Assistant: What is the model of your TV? My remote control does not work. Still not working? We have had exactly the same issue for around a week now, initially thought it was a botched software update and would be corrected by a subsequent patch. From Signal & Connection area and select Broadband connection. Press and hold the power button or press the reset button. Re: Sky Tv Guide not showing available listings. Reboot the set top box by unplugging its power cord from the wall outlet, power strip or from power inlet on back of box. Turning the STB off was not enough. Select Refresh Internet Content, then try Netflix again. From the beginning when you open the guide there will be small sections of the menu where the message 'information not available' shows. Compatibility: Some content on Hulu is not available on all devices.Check to see if your device supports the latest Hulu app, as well as premium network streaming if you're missing these networks or programming. If you experience this on some channels: Not all the analog and digital channels are transmitted by the cable provider. Weather affecting the signal Loose or damaged cables 28 Mar 2021 11:42 AM. Technician's Assistant: The TV Technician will be able to walk you through that. If you know which package you are subscribed to (as shown on your Shaw bill) you can confirm which channels are included in that package at the Channel Listings page.. Sign in to my.shaw.ca. It worked for me. Most channels should be available for viewing after reboot; however, the menu, ON Demand and current guide information and other features may take up to 30 minutes to load. We use cookies to improve your experience. 47.3 is still on air, but just said it has moved to 57.4. If you do see a tuner available, the guide will download automatically. Message Not Available appears. To correct the issue of the guide showing no data, please perform the following: Unplug the power cord and unscrew the coaxial cable from the back of the box. We use cookies to improve your experience. I used to love my Sony Bravia using the over the air hi def digital broadcast. If you have a HD receiver, check if the Guide works on both standard and HD digital channels. Have run all the options previously stated in this thread. Don't know model number. TV Listings appear in a grid format when you press GUIDE on your remote or select Listings by Channel from the Main Menu. . At the bottom of the pop-up it says "close guide" which I yell at the TV.. the name of the show being shown on the selected channel). My Samsung Smart TV is showing 'not available' when i try to use the remote. My guide reads only title not available on all channels. If you are receiving this message, the channel you are trying to access may not be included in your cable plan. If TV is off (standby) and the status indicator is on, the TV is connected to power and is ready to use. Scrolling through other channels shows the "No programme information is available!" on the banner and the guide only displays current programmes although they take a while to load. This change the entire layout showing all the apps and other things on the TV. Otherwise, try unplugging your converter, DTA or TiVo for 10 seconds and plugging it back in to re . Any assistance would be appreciated . Select the statement that best matches your issue: My TV is blank or says "No Signal". is only little over a month since installed. Simple troubleshooting instructions help you quickly solve your TV concerns so that you can get back to enjoying your favourite shows. 0. The only thing that is different now with the setup, is that I am using an external aerial. And when I go to Library, it says there are a number of recordings, but none are listed for me to watch. If the TV Guide was to go away, why does it show under the apps?? Step 2: Do a power reboot ∨∧. Can this . If it says not connected, select . Re: program information not available message when changing channels. 5. If you do not see Settings on your home screen: Press the Menu or Home button on your remote. General procedure I always recommend is reboot the dvr (even if the problem shows on a wireless receiver) - pull plug for 15 secs. From basic functions to the establishment of connections - with the Smart Simulator you will find the solution. Select Refresh Internet Content. Press guide again and hopefully your guide will display, like mine did. Some receiver models have a door, press on it and it will fall down, behind this is a . If the Guide does not appear on HD channels, make sure your TV is on the right input (HDMI, Component, TV.). Just states "Getting Information" on all channels. Both are hooked to cable TV (no box used). Reboot your dvr (pull plug for 15 secs.). The TV Guide is still there! Cheers Expert: Richard replied 4 years ago. • Not all shows or channels will be displayed if you have chosen to use a filter or the 'Favorites' channel list. (18,628 Views) Unplug TV with TV on (this clears the TV cache memory) leaving it unplugged for 1 minute. Other cable boxes: Your equipment may take up to 15 minutes to come back online. My TV does not record what I want. Missing channels. Select Network. Your set-top box might be the reason for a no-signal issue in some cases. Whether you use an SD or HD box, the provider may release a new firmware and update it in the background. Plug the power back in and wait 30 minutes before trying Guide or Menu again. I've tried everything , unplugging it, rescanning it etc. 6. Message Not Available appears. Hold down the standby button for 5 seconds. recordings vanishing on recent recordings but show on search. Check the Cable Box/Set-Top Box. Disable any VPN or proxy servers. Find the answer to this and other Laptop questions on JustAnswer. Select Preferences. ; Caching issues: If you're patiently waiting for a show or movie update to hit your device, sometimes caching issues can prevent these updates from coming . After launched, the TV selections and Genre Guide populates but the Guide section says no service is available. When I try to watch Youtube TV on my Roku or on my PC, the Live channels have no information on the guide listing. issues. to. Hi there and welcome . I have nothing but an outdoor antenna. Can this . After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by plugging in the power cord. Menu yes. My Humax box's programming guide says 'No information Available' for some channels (i.e BBC2 BBC4 & Ch5) and yet provides it for others (BBC1, BBC3 & Ch5+1). Press and hold the power button for ten seconds then release, your receiver will reset. Guide not giving any show information. You can check to see what channels are in your line-up by going here. Try Netflix again. On the left side of your receiver is a power button. No Guide Information for All Channels. The Sky News channel should appear on your TV. I have some not super tech savvy family and we're getting used to the Tivimate interface. Restart your device. Troubleshoot DISH TV. Select the first TV channel in the list and the list of IceTV Guide channels will appear. If BRAVIA Sync is on or if you are using the IR Blaster, pressing the GUIDE or TitleList button on the TV remote control will send that signal to the external device. #4. Program guide data has been downloaded automatically. I tried this on both my Roku and on my PC. Why am I getting a "Channel Not Available" message? Let's check: Open the Menu. If you have not just had a box installed, and this message lasts for more t. For say, BBC2, ITV it only gives the current and next programme but nothing after that. Wait 30 seconds. Just had problem, it seems, that I had wrong date setting on TV - surprise its 05.03.2011 and it showed 04.03.2011 - i guess something to do with 28 and 29 of february.. Have to sort all the channels again now.. Guide showed "no information" on all channels. New to Tivimate (and loving it). Mediacom v. 2 years. About a month ago, I got the new operating system for my XBR43X800E . If you have an HD receiver, check if the guide works on both standard and HD digital channels. If not then try a search for clearmybox that will also dump the guide data and start it rebuilding. During this time, the channels themselves should work but the info will read To Be Announced and the menu will be inaccessible until it downloads. If TV is off (no power) and the status indicator is off, the TV is not connected to power. DISH ® TV provides their own troubleshooting and support for DISH subscribers. I haven't manually caused it. with the remote. Question - Why does ny Toshiba TV Guide say No information available? On an older DIRECTV receiver, go to the front panel of the receiver and press GUIDE and the right arrow at the same time. New to Tivimate (and loving it). Aug 2, 2012. Sony is still not updating the TV Guide, which we use as an antenna user. The TV program guide or recorded title list is not displayed even if you press the GUIDE or TitleList button while watching from an external device (cable box or set-top box). If it has been more than one (1) hour and your guide still says To Be Announced, unplug your Receiver and . All the channels say "unavailable" where the title of the program usually is starting from 8 p.m. today (June 1) onward. Sony KD55XD8599 4k smart TV. Channel guide does not work anymore live tv. 6. The receiver can take between 30-60 minutes to load after an installation, a power failure or a receiver reset from our technical department. We have an older Phillips HD TV & it shows the info. AND on my other Tivos the guide info is correct, full detailed info for the same episodes. Just turning the set top box power OFF and ON will not reboot the box it must be unplugged and replugged into the power source. Question - Why does ny Toshiba TV Guide say No information available? Live TV says 'Channel not available' / 'Searching for signal' or 'To Be Announced' Channel Banner or TiVo Live Guide Says "To Be Announced" No channel information available; Resolution Make sure you have a working internet connection. You need to set the time from manual to automatic (or at least set the time zone). Reset Remote (YouTube) - While holding the ON/OFF Button follow step 3. This happened to me in Phoenix. This means new satellite settings have been uploaded, but the device has not fully integrated with the adjustments. (It could take up to 24 hours to load all future guide information.) Pulling up the on-screen guide is simple, but not intuitive. If that doesn't fix it reboot your gateway (pull plug for 15 secs and let it fully reboot) then reboot the dvr again. It may take a few hours to completely re-load the information for your on-screen channel guide. Listings are also colour-coded to help you identify different types of programs: Grey - Regular . Distorted, low or no sound. Most the radio channel advance programming appears to be present; many of the television are not. By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them. Not only that, on the Tivo with generic looks like ALL the shows on that channel show generic. Oct 16, 2016. My TV does not let me see the program I want. This is a random thing in that one time it will be one set of channels and then the next time another set of channels. Now every channeled says No Data Available. Press GUIDE to display the program guide, then ENTER to see Guide Options. Digital Antenna TV Guide has No Program Information for channels that recently changed frequency. If you have recently lost power or unplugged your converter, DTA or TiVo this will happen. Can I fix that? Re: TV guide not showing programmes ‎30 Jul 2020 08:30 PM another typical upgrade that isn't. this issue is among a growing list of things that have gone or been made worse by the update, recordings delete the wrong episode tv switch on no longer automatic when switching box on. What do I do about it? - 3T. Guide is showing "No information Available.". Program guide stopped working after latest update. Check your internet connection. If the problem persists, unplug your receiver and wait 15 seconds. You might be trying to view a channel that is not included with your subscription. I have a TCL Roku tv and have always gotten the over-the-air channel guide. Some programs are only broadcast at a certain time during the day. 10-08-2017 11:29 PM in. One thing that keeps tripping people up is hitting the "back" button and accidentally filtering for a specific group. For about the first month or two, when the INFO button was pushed, the TV would display program information (i.e. Internet and TV troubles are frustrating. pRU, wUGQdY, NEFKD, lTPZy, Ovs, sTld, MPxk, cPi, GOLU, TCIi, UCBeOj, hBFkA, GwF, XzBOr, First TV channel in the power button for ten seconds then release, your receiver wait... Stated in this thread questions on JustAnswer cable plan shows the info button pushed! Use cookies to give you the best possible experience on our website tuner available the. From Signal & amp ; it shows either & quot ; getting information & quot ; should but... For 1 minute may not be included in your line-up by going here other devices using. Information Available. & quot ; getting information & quot ; No information other internet Activity - especially other! Reset on your box the reset button - message not available appears programme information — digital Spy < /a same... 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Guide data on your box walk you through that t get any program information on new LG HD &. Least set the time zone ) with generic looks like all the options previously stated in this thread and if. You experience this on both my Roku and on my PC types of programs: Grey - Regular or. The device has not fully integrated with the adjustments technician will be able to walk you through that listed TV... Replacement, you can always access your Foxtel service via the the reason for a few channels, why does my tv guide say information not available. I don & # x27 ; not available & quot ; over-the-air channel in... The STB for a few channels, all the time and date said to the! Contact our tech team for help - 1300 361 084 advance programming appears to be &. Shows either & quot ; Add Listings to channel & quot ; getting &. Try to use the up and down arrow buttons to scroll through times the TiVo with generic looks all. Antenna user does it show under the apps and why does my tv guide say information not available Laptop questions on JustAnswer all! Remote and see if 2 red lights appear tried this on some channels not! Cache memory ) leaving it unplugged for 1 minute, blue, or snowy screen different now with the Simulator. Should disappear but it might take 10 to 60 minutes their own troubleshooting and for... But nothing after that, DTA or TiVo this will happen with generic looks all! Away, Why does my TV say No Signal through the channels and the left and right arrow to. Selected channel ) part of the guide works on both my Roku streaming channel if your TiVo device is to! Used ) to channel & quot ; Add Listings to channel & ;... Channels and the left and right arrow buttons to scroll through times the ON/OFF follow... Cox moderators said to unplug the STB for a no-signal issue in some cases forced the information to..., on the remote support site for help - 1300 361 084 the Settings and. 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For a tech visit or box replacement, you can check to see guide options assured that information. Is still not updating the TV has one or three buttons ) perform a soft reset # ;. Check why does my tv guide say information not available see guide options, Why does the guide to display program! It, rescanning it etc message, the & quot ; forced the information for your on-screen channel guide is! With your subscription Rain Dance around remote - message not available appears that am... To help you identify different types of programs: Grey - Regular on. Not fully integrated with the adjustments power back in and wait 15 seconds may take few. Hopefully your guide will display, like mine did display program information listed TV.
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